Contacting the Arapahoe County Sheriff’s Office Non-Emergency Line
Use the Arapahoe County Sheriff’s Office non-emergency number for non-urgent questions, general information requests, business office matters, and to report low-priority criminal matters that do not require an immediate police response. The main non-emergency line connects you to the Sheriff’s Office administration and can direct you to specialized units when appropriate. Reserve 911 for active crimes, ongoing threats, and life-safety emergencies. This page explains when to call the non-emergency line, what to expect during your call, and how the office handles these contacts.
Why Have a Non-Emergency Number
A dedicated non-emergency number enables the Arapahoe County Sheriff’s Office to separate urgent public safety requests from routine inquiries. This helps ensure 911 remains available for true emergencies, allows deputies to manage non-critical tasks efficiently, and provides the public with a clear channel for questions about operations, reporting procedures, and available services. Understanding the difference between emergency and non-emergency contacts improves outcomes for both callers and the community.
How to Reach the Non-Emergency Line
Find the Current Non-Emergency Number
The primary non-emergency number for the Arapahoe County Sheriff’s Office is typically available on the official website and through local directory assistance. Because numbers can change due to operational needs or system updates, always confirm the current number using official sources before calling. Do not rely on outdated lists or previously noted numbers unless you verify them first.
| Contact Type | Details | When to Use |
|---|---|---|
| Non-Emergency Phone | 303-795-3700 | General questions, non-urgent reports, office hours inquiries, business contacts |
| Emergency (911) | 911 | Active crimes, life-threatening situations, ongoing threats |
| Detention Facilities | 303-795-3600 | Inmate-related inquiries, jail administration |
| Records and Reporting | 303-795-3700 (main line) and specific units as directed | Case information, public records requests, follow-up on calls |
What to Expect When You Call
When you reach the non-emergency line, a dispatcher or support staff will answer and may ask for your name, location, and the nature of your inquiry. Be prepared to provide a clear, concise description of your request or concern. If you are reporting an incident, they may collect basic details, document the event, and advise you on any further steps. Response times for non-emergency matters vary based on workload and operational priorities; not every call results in immediate in-person contact.
Tips for an Effective Call
- Have your identification, addresses, and relevant dates available.
- Speak clearly and remain calm and respectful.
- Explain what you need, whether it is information, a report, or guidance on a procedure.
- If requested, follow up in writing for complex requests or record-keeping.
Appropriate Uses of the Non-Emergency Line
Use the non-emergency number for general questions, such as office hours, public events, or community programs; to report non-urgent crimes like thefts or vandalism when no suspect is present; to request informational materials or general agency information; and to follow up on previously reported incidents. It can also be used for business-related inquiries, permits or program questions, and to reach specific units when you have been directed to do so. When in doubt about urgency, call the non-emergency line and ask to be transferred or advised on next steps rather than calling 911.
When to Call 911 Instead
Call 911 immediately for crimes in progress, any situation involving violence or weapons, medical emergencies, active threats to life or property, and situations where an immediate response is required to protect safety. Do not use the non-emergency line for urgent matters or situations where a delay could result in harm or loss. Dispatchers can guide you on the correct channel if you are unsure during a potential emergency.
Additional Contact Options and Services
Beyond the phone, the Arapahoe County Sheriff’s Office provides alternative ways to reach them for certain services. These may include online reporting options for eligible non-urgent incidents, walk-in hours at their facilities for in-person requests, and specialized contacts for records, victim services, or community programs. Check their official website for current hours, locations, and guidance on which channel to use for your specific need.
Summary and Best Practices
Use the Arapahoe County Sheriff’s Office non-emergency number (303-795-3700) for general questions and non-urgent matters, verify the number before calling, and call 911 only for true emergencies. Prepare information beforehand, speak clearly, and understand that non-emergency requests are handled based on operational priorities. These practices help ensure the Sheriff’s Office can serve the public safely and efficiently.