Many shoppers wonder whether Best Buy opens on Christmas Day and what to expect if they need tech, appliances, or accessories during the holiday.
This guide covers store hours, pickup and delivery options, and how to plan your holiday shopping around Best Buy Christmas Day operations.
| Date | Store Hours | Services Available | Special Notes |
|---|---|---|---|
| Christmas Day (Dec 25) | Closed | Curbside Pickup, My Best Buy, Online Support | In-store services not available |
| Dec 24 (Christmas Eve) | Early Closing, varies by location | Checkout, Pickup, Tech Help | Reduced staff at some stores |
| Dec 26 (Boxing Day) | Regular Hours at Many Locations | Full Store, Pickup, Returns, Tech | Extended hours at select stores |
Christmas Day Store Operations
On Christmas Day, Best Buy retail stores are typically closed to allow employees to spend time with family. While physical stores are closed, associates remain available through digital channels to assist with questions about orders and account issues.
Online and Pickup Options on Christmas Day
Curbside Pickup Process
Customers who have placed orders online can often choose Curbside Pickup, with vehicles remaining in line while associates bring items to the car upon arrival notification.
My Best Buy Account Services
Members can check order status, change delivery addresses, and manage returns through their My Best Buy account even when stores are closed on the holiday.
Customer Support and Technical Help
Online support agents and phone-based technical assistance remain accessible on Christmas Day to help with setup, troubleshooting, and questions about warranties or delivery updates.
Planning Ahead Around Best Buy Christmas Day
To reduce stress during the holiday period, consider completing key steps in advance, such as checking local hours, placing pickup orders early, and confirming delivery windows.
Key Takeaways for Holiday Shopping
- Check your local store hours well before December 25 to confirm closures and staffing levels.
- Place pickup orders early and use Curbside Pickup when allowed on nearby reopening days.
- Monitor order status in your My Best Buy account for real-time delivery and pickup updates.
- Keep digital receipts and order confirmations accessible for smoother returns after the holiday.
- Plan technical setup or help for a post-Christmas day when support teams are less busy.
Extended Holiday Schedule Planning
Understanding how Best Buy adjusts operations in the days after Christmas can help you complete returns, exchanges, and in-store services when you need them most.
FAQ
Reader questions
Are Best Buy stores open on Christmas Day?
No, Best Buy retail stores are generally closed on Christmas Day, but online shopping and digital support remain available.
Can I pick up my order on Christmas Day at the store?
In-store pickup is not available on Christmas Day, but Curbside Pickup may be possible if the order was placed in advance and is ready for car-side collection.
What support is available if my new TV will not work on Christmas Day?
Online technical support and live chat agents are typically accessible to help troubleshoot setup issues, even though physical store departments are closed.
Will returns or exchanges be accepted on Christmas Day at Best Buy?
Returns and exchanges cannot be processed in-store on Christmas Day, but options may become available again on the following business day when stores reopen.