Combs Ford Surgery provides comprehensive primary care in the heart of the local community, focusing on personalized treatment and clear communication. Patients appreciate the blend of experienced clinicians and modern facilities that support everyday health needs.
This overview highlights how the practice balances clinical quality with accessible service, from appointment flexibility to preventive programs. The following summary outlines who works here, what services are offered, and how the team structures care for long-term wellbeing.
| Role | Name | Special Focus | Contact Method |
|---|---|---|---|
| Practice Manager | Sarah Collins | Operations and patient experience | Front desk, online form |
| Lead GP | Dr. Omar Iqbal | Chronic disease and preventive care | Reception, email |
| Nurse Practitioner | Lina Patel | Minor procedures and vaccinations | Phone, appointment system |
| Clinical Pharmacist | James Lowe | Medication reviews and anticoagulation | Practice clinic, secure message |
Services and Appointments at Combs Ford Surgery
Booking and Availability
Appointments can be scheduled online or by phone, with options for same-day urgent consultations and routine slots. The team encourages regular reviews for long-term conditions to keep plans aligned with patient goals.
Extended Access Hours
Evening and weekend appointments are available through a local hub, reducing the need for time off work. These sessions cover consultations, repeat prescriptions, and follow-ups for stable conditions.
Preventive and Community Care
Partnerships with local pharmacies and district nurses enhance support for older adults and new parents. Health checks, immunizations, and lifestyle programs are delivered in group and one-to-one formats.
Clinical Quality and Safety Standards
Accreditation and Audits
The practice follows national safety standards, with regular audits on blood pressure control, diabetes reviews, and cancer screening uptake. Results are discussed at team meetings to refine pathways and patient education.
Medication Safety
Clinical pharmacists lead medication reviews, minimizing interactions and optimizing doses. Patients receive clear guidance when changes are made, with a focus on reducing unnecessary prescriptions.
Patient Experience and Communication
Feedback and Continuous Improvement
Surveys and suggestion boxes inform improvements to reception flow, signage, and digital tools. The team shares changes publicly, showing how feedback directly shapes service updates and staff training.
Accessibility and Support
Interpreters and translated materials support patients with limited English, while accessible entrances and seating improve visits for people with mobility needs. Staff are trained to ask about communication preferences at booking.
Getting the Most from Combs Ford Surgery
- Keep contact details current to receive appointment and recall reminders
- Share feedback after visits so small issues can be addressed quickly
- Bring a list of current medications and allergies to every appointment
- Use the online portal for repeat requests and to message your clinician when appropriate
- Attend recommended screenings and chronic reviews to stay on top of long-term health
FAQ
Reader questions
How do I book a same-day appointment at Combs Ford Surgery?
Call the reception line early in the morning, and the team will check urgent availability. Online forms are also monitored, but phone calls are fastest for same-day needs.
What should I bring to a chronic disease review?
Bring your current medication list, recent home readings, and notes on symptoms. If you use a blood pressure monitor or glucose device, share the recent trends with the clinician.
Can I see a clinician outside my usual doctor?
Yes, the practice offers open access for appointments and referrals. Your records are shared securely so any clinician can provide safe, consistent care when needed.
How often are NHS health checks offered at the practice?
Adults aged 40 to 74 are invited every five years, with targeted outreach for higher-risk groups. Staff will contact you by text or letter when your window opens.