Canceling CBS All Access stops future billing and removes access to content and features tied to your account. This evergreen guide explains how to cancel through the website, app, and device platforms, how to manage your billing details, and what happens to your profile and cloud DVR after cancellation. CBS All Access operates as a subscription streaming offering from Paramount Global, so changes can depend on your region and any bundled packages that include the service. Follow the steps below to complete cancellation and avoid unexpected charges.
Confirm Your Subscription Details
Before canceling, review your account to confirm the service name, plan type (ad-supported or ad-free), renewal date, and payment method. CBS All Access has historically offered a single ad-supported plan and an ad-free option, with pricing and availability varying by location and promotional history. Checking this information helps you anticipate prorated refunds, if any, and ensures you are acting on the correct account.
Cancel on the CBS All Access Web Interface
The most reliable way to cancel is through the account website on a desktop browser. This flow typically guides you through sign-in, plan selection, and a confirmation page with cancellation options. Completing the steps on the website provides a clear record of your request and any confirmation number or email. Use this method if you prefer a direct, device-agnostic approach.
Steps to Cancel on the Website
- Go to the CBS All Access or Paramount+ sign-in page and sign in with your account email and password.
- Navigate to your profile or account settings, then locate Subscriptions or Membership.
- Select Manage or Cancel next to your CBS All Access subscription.
- Choose a reason for cancellation and confirm the effective date.
- Save or confirm the cancellation and note any on-screen reference number or email instructions.
Cancel Through App Platforms and Devices
If you primarily manage your service through smart TVs, streaming devices, or mobile app stores, cancel via the platform that originally granted access. Cancelling through an app store (Apple App Store, Google Play, Amazon Appstore, Roku, Apple TV Channels) will usually stop renewals on the platform but may not terminate the service on other devices unless you also manage the subscription in the channel’s own account portal.
Device-Specific Notes
- Apple devices: Cancel in the Apple App Store settings under Subscriptions.
- Android devices and Google TV: Cancel in Google Play under Subscriptions.
- Amazon Fire TV and Fire tablets: Cancel in Amazon Apps & Games on your account > Content and Devices.
- Roku and smart TVs with the CBS app: Use your cable or streaming provider’s account or the platform’s subscription management.
- Xbox and PlayStation: Manage via the console’s subscription settings or the Microsoft or PlayStation accounts portal.
What Happens After Cancellation
After you cancel, you will typically retain access through the end of your current billing period. During this time, you can still watch available content and use features like cloud DVR if remaining active. Once the period ends, access stops, your profile stays but may be archived depending on platform policies, and future charges cease. Note that promotional or bundled offers may change the exact timing and eligibility for refunds.
Manage Billing and Future Payments
Review and update payment methods in your account settings to prevent accidental renewals. If you resubscribe later, your account may restore watch progress and preferences, though some promos or add-ons might need to be re-added. If you used a third-party authentication (such as a cable operator or MVPD login), coordinate with that provider to avoid lingering charges.
Quick Cancellation Summary
The most effective approach combines platform awareness with a direct account action. Cancel or manage the renewal on the service’s website for a clear record, and verify app store subscriptions to ensure no platform continues charging. Below is a concise overview of how cancellation typically behaves across common access points.
| Access Source | Where to Manage Cancellation | What Completes the Cancellation |
|---|---|---|
| CBS All Access website | Account > Subscriptions > Cancel | Confirmation page and email |
| Apple App Store / Apple TV Channels | Apple ID > Subscriptions | Revoke or cancel the subscription in Apple settings |
| Google Play / Android / Google TV | Google Account > Subscriptions | Cancel or stop renewal in Google settings |
| Amazon Fire TV / Fire tablets | Your Amazon account > Content and Devices | End subscription for the channel or app |
| Roku / smart TV platforms | Platform’s subscription management or linked provider account | Follow on-screen steps or provider portal instructions |
| Xbox / PlayStation | Console settings or web account management (Microsoft or Sony) | Cancel or turn off recurring charges in account profile |
Common Questions and Considerations
Cancellation usually does not remove purchased episodes or season purchases if they were handled through a platform; you may need to manage digital ownership separately. If your subscription included a bundle with other Paramount services or pay-TV, check whether cancellation affects those components. In some regions, you may be entitled to a partial refund based on unused days, but this depends on local rules and how you paid. Remember to remove saved payment methods if you do not plan to resubscribe to avoid accidental future charges.