How to Cancel CBS All Access: A Clear, Step-by-Step Status and Refund Guide

Current Status and What to Expect When You Cancel

Canceling CBS All Access stops future billing and removes active access at the end of your billing period, but it does not usually erase past viewing data or immediately refund prior charges. This guide explains how to confirm your account status, stop auto-renewal, and understand device limits, profile controls, and regional restrictions so you can manage access predictably. Below you will find verified steps, timing expectations, and clarifications on refunds and re-subscriptions.

How to Cancel CBS All Access on Different Platforms

Use the official app or website for cancellations when possible to ensure the change is recorded in CBS All Access billing systems. Third-party apps or accounts managed through device stores may require you to cancel via the respective app store, which can delay or obscure the stop date. Follow the exact path for your platform below.

On the CBS All Access Website or App (Recommended)

1. Sign in to your account at www.paramountplus.com or open the app and go to Settings.
2. Select Billing & Subscriptions or Plans & Payment.
3. Choose Cancel Subscription or Turn Off Auto-Renewal.
4. Confirm your reason and complete the step; you’ll receive a confirmation email with the effective date.

Through Apple App Store (iOS)

If you originally subscribed via the App Store, cancel in Apple Settings to ensure the request is routed correctly:

1. Open Settings, tap your Apple ID, then Subscriptions.
2. Select CBS All Access and tap Cancel Subscription.
3. Confirm and save; check your email for a summary.

Through Google Play (Android)

Manage or cancel via Google if you subscribed through the Google Play store:

1. Open Google Play, go to Menu, then Subscriptions.
2. Choose CBS All Access and select Cancel Subscription.
3. Follow the prompts and keep the cancellation confirmation.

Through Amazon Fire Devices or Channels

For Amazon-managed subscriptions, cancel in two places if needed: first in your Amazon Subscriptions, and second, through the Paramount+ or CBS app if prompted by the Fire device.

1. Go to Amazon Account, then Your Memberships & Subscriptions.
2. Find the CBS All Access membership and choose End Membership.
3. Also check the app on the Fire TV for any in-app stop renewal prompts.

Timing, Access Window, and Billing Period Details

Your access continues through the end of the current paid period, which is commonly the next calendar month or cycle date shown in your billing email. Effective dates can vary by platform and purchase method, so confirm the stop date in your cancellation confirmation email. If you cancel mid-cycle, you generally keep service until the period ends, and no prorated refunds are provided for the remaining days. Below is a concise overview of common timing attributes.

Managing Profiles, Downloads, and Household Controls

Cancellation does not automatically delete profiles or viewing history, and download limits are tied to your plan and device permissions. Parental controls and profile-level settings remain active until you change them. If you want to remove personal data, manually delete watched items and clear download caches. Use profile-level PINs and content ratings to control what remains visible on shared devices.

• Profiles persist after cancellation unless you request deletion via support.
• Downloads are typically removed when the app is uninstalled or cache is cleared; saved episodes may require an active subscription to re-download later.
• Parental and device-level controls stay applied; update them in Settings or the account panel.

Regional Restrictions and Device Limits

CBS All Access availability and channel bundles depend on your IP-based location and local carriage agreements, so canceling or traveling may change which streams are accessible. Device limits are usually capped by the subscription tier, with simultaneous streams restricted accordingly. If you move regions or use VPNs, the service may block playback until you reconnect from an eligible location.

Re-subscribing, Pricing Changes, and Plan Comparisons

You can resubscribe at any time under the then-current pricing and add-on selections, which may differ from your original terms. Promotions and bundle discounts that applied at first signup often expire or change, so compare the standalone plan against any bundles before committing. Check the official pricing page for up-to-date plans, local availability, and any introductory offers.

Support, Account Review, and Next Steps

For billing anomalies, access issues, or to request data deletion, contact CBS All Access support directly through the official channels and reference your cancellation confirmation. Review your email receipts and the account dashboard to confirm stop dates and ensure no third-party subscriptions are still charging. Use this checklist to close or pause access cleanly:

1. Confirm cancellation via your confirmation email and note the access end date.
2. Check statements for any lingering charges; dispute only if a post-cancellation charge appears.
3. Clear app caches or delete local downloads if you want to remove watched content.
4. Delete or export profiles if you plan not to return soon.
5. Re-subscribe later only at current pricing and terms via official links.

The details above are accurate as of the time of writing and reflect standard practices for CBS All Access (now Paramount+). Platform behavior, pricing, and policies can change; always check the official terms and support site for the latest conditions before managing your account.