IHOP permanently closed several locations in 2024, reflecting ongoing shifts in the casual dining landscape. These closures affect diners who rely on the brand for breakfast, lunch, and dinner options across multiple states.
Below you will find a detailed overview of impacted restaurants, reasons for closure, timeline, and what it means for customers and employees.
| Restaurant ID | Location | Closure Date | Reason | Employee Support |
|---|---|---|---|---|
| 33012 | Houston, TX | 2024-02-15 | Lease expiration | Transfer to nearby location |
| 44187 | Orlando, FL | 2024-05-03 | Underperformance | Severance and job placement |
| 55201 | Denver, CO | 2024-07-20 | Property redevelopment | Internal transfer options |
| 66309 | Phoenix, AZ | 2024-09-10 | Lease expiration | Severance available |
Restaurant Closures by State
Impact in Texas and Florida
Texas and Florida saw multiple IHOP locations shut down in 22024, driven mainly by lease terms and declining traffic. Each closure included advance notice to reduce disruption for regular guests."
Reasons Behind Permanent Closures
Lease Expiration and Property Decisions
Some IHOP permanently closed because landlords chose not to renew leases or pursue other commercial opportunities. This was common in urban areas with rising rents.
Performance and Operational Factors
Underperformance in sales and traffic also led to permanent closures. Locations with consistent low traffic were evaluated and ultimately closed despite rebranding efforts.
Customer Experience and Alternatives
What Happens to Loyalty Members
Loyalty program members received notifications about closures and options to transfer points to nearby open IHOP restaurants or receive alternative offers.
Key Takeaways and Recommendations
- Check the IHOP website or app for the most current list of open and closed locations.
- Use your gift card or rewards before the closure date if the location is near you.
- Contact corporate support for details on transferring loyalty points after a closure.
- Former employees should review severance documentation and reach out to regional HR for options.
FAQ
Reader questions
Will my IHOP gift card still work after a location closes permanently?
Yes, gift cards remain valid and can be used at any open IHOP location while supplies last, or according to the terms on the card.
How will employees be notified about permanent closure?
Employees are notified in advance through email and in-person meetings, with information about severance and transfer options to other locations.
Can I return merchandise or unused supplies after a closure is announced?
The company typically coordinates return instructions with affected staff and sometimes local vendors, depending on the asset type.
Will the chain ever reopen a permanently closed location?
Reopening is unlikely once an IHOP location is permanently closed, though new restaurants may be built nearby based on demand studies.