Home Depot is a major destination for holiday decorating, gift cards, and last-minute home projects, so many customers wonder about Christmas Day availability. On Christmas Day, most Home Depot stores remain closed, aligning with national observance and company policy to give associates time off.
While the stores are typically shuttered, Home Depot provides digital access to support, price matching, and pickup reservations that may still apply depending on local rules. The following sections outline store hours, holiday pickup options, return policies, and common questions to help you plan.
| Holiday | Store Status | Online Orders | Customer Support |
|---|---|---|---|
| Christmas Day | Closed at most locations | Available for purchase and delivery where offered | Phone and chat limited; support options online |
| Christmas Eve (afternoon/evening) | Closed early at many stores | Orders may be placed; delivery subject to cutoff | Reduced hours for phone and chat |
| Day after Christmas | Many stores open with holiday hours | All services active | Full support available |
| New Year's Day | Typical Sunday schedule or closed | Uninterrupted online services | Digital support prioritized |
Christmas Day Store Hours and Closures
Because Christmas Day is a federal holiday, most Home Depot locations close to allow associates to celebrate with family. Store hours can vary by region and individual franchise owners, so checking the local store page or calling ahead remains the best practice.
Holiday Pickup and Delivery Options
Even when stores are closed, Home Depot often keeps its order pickup and delivery services running, subject to local policies. Customers can select in-store pickup during checkout and receive a notification when the order is ready, though timing may be adjusted around the holiday.
Curbside Pickup on Christmas Day
Curbside pickup is generally unavailable on Christmas Day at company-operated stores, but third-party marketplace orders handled by delivery partners may still arrive when local restrictions allow.
Delivery Windows and Cutoffs
Delivery estimates may extend beyond standard timelines near Christmas, and cutoff times for same-day or next-day service can shift earlier, so early ordering is recommended.
Returns, Exchanges, and Refunds During the Holidays
Home Depot typically extends the return window for holiday purchases, allowing returns or exchanges through a set date after Christmas. Return policies may differ for online orders versus in-store purchases and can depend on the item category.
Customer Support and Contact Methods
On Christmas Day, phone lines and live chat support may operate with reduced hours or limited availability. Online resources, including how-to guides, order tracking, and printable receipts, remain accessible for customers needing assistance.
Smart Holiday Shopping and Planning Tips
- Check local store hours on the Home Depot website or app before traveling on Christmas Eve or Day.
- Place online orders early to secure delivery windows and avoid stock limitations around peak demand.
- Review return and exchange timelines so you know how to handle unwanted gifts after the holiday.
- Use digital receipts and order confirmations to simplify support interactions if issues arise.
- Plan projects for the day after Christmas or later in the week when stores are more likely to be open.
FAQ
Reader questions
Will my in-store pickup be ready on Christmas Day if I ordered online on Christmas Eve?
In most cases, in-store pickup is paused on Christmas Day, and orders placed late on Christmas Eve may not be processed until the following business day.
Can I return a gift purchased before Christmas at a store on December 26?
Yes, many stores accept returns for holiday purchases through the extended return window, but items must be in new condition with original receipts or packing slips.
Will online orders placed on Christmas Day still qualify for free shipping?
Online orders placed on Christmas Day usually remain eligible for free standard shipping if they meet the minimum spend, though delivery estimates may be longer due to carrier volume.
Are price adjustments available for items bought before Christmas if prices drop on December 25?
Price adjustment policies may be limited during the holiday period, and post-Christmas sales often require a separate return and new purchase to access lower prices.