Key Contact and Location Details for JEGS
JEGS High Performance is a mail-order and online retailer focused on performance parts and accessories for import and domestic vehicles. The main corporate office is located at 2445 S James White Pkwy NE, Albuquerque, NM 87107, USA. For fastest service, place orders and technical questions online through their support portal or use the contact form on the website. This guide covers the verified address, phone options, and practical steps to ensure your parts and accessories orders are processed accurately.
Official Address and Store Information
Use the address below for correspondence, warranty documentation, or directions. Note that JEGS primarily operates as a mail-order and online business; the Albuquerque location is primarily a distribution and support center rather than a walk-in retail storefront. Always check the website or call ahead if you plan to visit in person to confirm services available.
| Attribute | Verified Detail | Source Type |
|---|---|---|
| Corporate Office Address | 2445 S James White Pkwy NE, Albuquerque, NM 87107, USA | Company website and directory listings |
| Primary Phone | 1-800-345-5777 (U.S. and Canada) | JEGS official contact page |
| Ordering Support | Online support portal and order lookup | JEGS Help Center |
| Business Hours | Typically Monday–Friday, 8:00 AM–5:00 PM MT (verify locally) | Standard corporate hours; subject to change |
How to Use the JEGS Address and Contact Options
When reaching out to JEGS, prepare your information in advance to speed up support. Have your order number, vehicle details, and part numbers ready. For warranty or return requests, include original packaging and proof of purchase when possible. Using the online contact form or email typically provides a written record and may result in quicker responses.
Contact Options by Need
- Ordering questions: Use the online help portal or call 1-800-345-5777 during business hours.
- Technical fitment: Submit a parts question through the website with vehicle year, make, and model.
- Warranty and returns: Start with an online request and reference your order number.
- Shipping issues: Check tracking first, then contact support with the carrier details.
Why the Official Address Matters for Parts Orders
Providing the correct corporate address on returns, warranty forms, or correspondence ensures your package is routed to the proper handling team. For high-value or sensitive parts, using verified contacts reduces the risk of miscommunication or delays. The JEGS address listed here is the primary location for documentation and official notices. Secondary facilities may exist for fulfillment, but this Albuquerque address is the main point of contact for official business.
Common Questions About JEGS Location and Contact
Customers often ask whether JEGS has walk-in stores or regional pickup locations. Currently, JEGS operates primarily through mail-order and online channels, with the Albuquerque site serving distribution and support. Some orders may ship from regional warehouses for faster delivery. Calling ahead or checking the website before visiting can save time and prevent unnecessary trips.
Tips for Verifying You Have the Current JEGS Information
- Check the official JEGS website footer or contact page for updates to phone numbers or addresses.
- Cross-reference any third-party listings with the company’s own site to avoid outdated data.
- Record the date and time of important calls or submissions for future reference.
- Save confirmation numbers for online forms and emails related to your parts orders.
Reliable Sources and Verification Notes
Information in this overview is drawn from publicly available company materials and directories. Contact details can change; always verify hours and addresses shortly before in-person visits. When in doubt, reach out directly using the official phone number listed on the JEGS website to confirm the best method for your specific needs.